Skip to main content

Sweet Start for New Hires

Blended onboarding for world-famous confectionary retailer.


Services

Onboarding

Bespoke eLearning

Classroom Training

Comms and Rollout

Explainer Videos

Overview

A billion‑dollar confectionery brand wanted onboarding to feel as exciting as the role itself, energising new hires from day one.

The task

Built on energy and fun, the brand puts a smile on customers’ faces with every visit.This energy and fun is something that needed to be felt from day 1 during the onboarding process for all team members.

The brief was to create an engaging experience that captured key company information and could be delivered consistently within the stores worldwide.

The outcome

A two‑day face‑to‑face programme gave new recruits the perfect springboard, immersing them in their location, introducing them to colleagues, and building strong relationships from day one.

This was reinforced with a suite of branded learning materials, including engaging animated explainer videos that brought the brand to life, clearly communicating expected behaviours, and highlighting critical safety protocols. A bespoke eLearning course complemented the experience, doubling as ongoing annual refresher training to embed learning long after onboarding (something which is often forgotten).

Together, these elements delivered a truly blended onboarding experience, designed to inform, inspire and energise teams from the moment they joined.

Client Testimonial

“Great communication process established up front and carried through in an efficient manner throughout the project. Everyone was wonderful to work with and executed the project on a tight timeline with a high-quality outcome. We are so pleased with the end result, and our stores are excited for these new educational tools. They bring the brand to life, are inclusive, fun and engaging for our teams.”

Let’s get going on your next project

Want to start your next learning project? Ready to take your brand to the next level? Or maybe you’re unsure. Either way, our door is always open. Get in touch and let’s start the conversation.